SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received quickly and in good condition. The article corresponds to the description. Thank you, I recommend the store.
Coe described. Perfect and solid. Not at all communicated with the store
super!
Cool thing I advise
Good drying, large dense. Purchase is satisfied
Very good
Fast delivery. Looks great.
Cute
great
Fast shipping! Item received looks just like the picture.
Perfect
Very pleased with the order,I recommend, the store is honest,thank you
good store.. fast shippment
Great!! Fast shipping to croatia 20.1-5.2
Perfect, I am really delighted with this article, solid, very beautiful color, arrived quickly and very well packaged. I highly recommend this store. 5 Star + + + + + + + + + + +
Very easy thing for bottles, caps, spoons. Land on her apron. Recommend
Product excellent. Recommended!
it's perfect thank you!!! big and spacious
excellent
very nice.. littel big than i think but good
Product really good but took him full full time to arriving almost monthly
perfect just like description very recommended
The product visually fully corresponds to the photos, but does not correspond to the specified sizes, as the real size of the product is 33,5 cm × 21 cm × 28 cm (which is even better, the stand was compact). The store sent the goods within three days from the date of purchase. The parcel reached Latvia in two weeks.
Thank you! The product is perfect
Precise ומהמם
The most necessary thing. Very satisfied. Quickly arrived
It's very good, very strong I like it very much.
The goods came in time! Intact, well packed! Such as in the description of the store! I recommend
Very good product came fast. Recommend
Super nice according to the description. Ideal for draining bottles and I liked the 2 in 1. Once a baby who grew up, one senses serves as a coffee tray
Very good thing. I got my order in two weeks.
Delivery more than a month. I ordered 15.10. Received 3.12. Otherwise Very satisfied!!! The dryer came in perfect condition. Not small in size, very roomy, stable! I'm happy!!!
The best dryer. And the most roomy. I do not rejoice in any way)
Great
Good product. Free blisteringly fast. Highly Recommended
Good dryer, but the store ooocheen long sent, just terribly long sent