SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Such as the very nice photo
The skirt is good, cotton, ordered 5 T for a 4-year-old girl, sat well but the elastic band is tight even for a thin girl, changed and everything is OK, I recommend.
The skirt is good, but the elastic is very tight. Took the size of 4 T for a three-year-old child, the elastic band is very tight, had to change
skirt super. хб fabric. lining have (white). t 3,5g size baby perfectly. recommend.
юбчонка very cool, second have ordered. baby very like, size description.
pettiskirt very good quality. пропечатан pattern good from here. t4 took 3 years girl on. sitting, have stock. about shipping month. to store thank you
Good quality. Very pretty skirt.
goods come./b. really liked quality. are now summer)
personal from, not transparent, like.
юбочкой very satisfied. quality super easy: material, not расползается, color is rich, ниточки no. умничка which store and, отслеживалось all, shipping was the next day delivery. забайкальск in, came send two weeks.
pettiskirt very beautiful! size loyal
przesliczna, perfectly sewn, no strands-t3 = 98/104
satisfied goods store quickly come perfectly matches the description skirt
comes in skirt. длинновата for girl 4 years 3 x. quality like as synthetic but like lining cotton дошел order within 10 days. the fastest shipping
feel very pettiskirt, like material cotton, t size брали three years, немеого большевата, but wear. satisfied purchase!
pettiskirt good) отгладить perfectly and all will be!
pettiskirt excellent. baby three size брала t.
новосибирска дошла parcel to very fast! quality normal, брала 107 height size 120, village good.
made 15.01 order. received 13.02 хабаровск. our height 85. us 1.8. size skirt заказала t. 100 written on it. it us knee-high. satisfied very
match commodity description, sewing neat, excellent in size)) ижевска shipping to about 2 weeks. satisfied order, recommend store))
good, beautiful pettiskirt for summer, size description.
pettiskirt, printed cotton tight, подъюбника by full. вовсе skirts between seam but not processed.-the garden baby.
хорошaя skirt, but short, брали 7 size, the tag 140 (height 124 above knee)
оооооочень pettiskirt came quickly, заказала january 18, has received february 6)))) пошита neat, straight stitching, thread not stick up, lining fluffy pettiskirt, нетака bright as the pictures 5 but overall 118 cm height впору
lovely skirt and optimal quality.
exactly 2 shipping. size. pettiskirt симпотичная very.
quality is not very, thread stick. such price for though...