SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slightly wide top, but looks very krsivo. Some were threads, but not critical.
The parcel came for a month. The costume is the same as in the picture, for 3 years took 4 T came up perfectly.
Super suits
The parcel came quickly, everything corresponds to the description
Loved the fabric very good and soft.
Cool set. 4 size us a little more, TK we are not yet 4 years old. but look good. for spring summer just. skirt with Lining. on the T-shirt tag 95% cotton, 5 polyester.
I'm sooo happy with the order. Firstly, super fast delivery (2 weeks to Bryansk), secondly, the suit sat perfectly, very nice soft T-shirt, skirt-shorts of other material. On the girl 96 cm and 16 kg took 4 T, on the label 110 cm, straight very good both in length and in volume
Full set of very nice, however wysłałam that I shop blouse and skirts, after unpacking shipments found that included are shorts
For the summer just right. I recommend.
Very good very beautiful
Perfect
Babydoll elegant. Fast shipment.
Maravilhoso
wonderful! gorgeous! perfect!
as described. gorgeous. the top and bata more soltinha. lovely.
free shipping SET Is nice and has arrived very Rapido
very pretty boy only found very desproporcional, the top is well bigger than the short, but is gorgeous
super quality highly recommend
suit is very good! nice to the body, no smell. thank you very much store!!!!!!!!!!!!
all right. satisfied with the product.
gorgeous
arrived before the deadline. all certinho and well packed. recommend! pedi size 5 years for the my daughter that has 3 years, but think no brazil would the size 4 years.
very beautiful, good quality, igualzinho the described. perfect, loved. super indico!
very fast delivery and very good product. i recommend this store
loved very good qlidade
free shipping very good quality SET... LENTEJUELAS full beautiful DESIGN But tardo too time... than expected More
gorgeous
beautiful
Ok
ممتازه
заказала received 11.11 27.12. slightly sewn not neat, sticks thread, sequins where line sticking out. of the picture looks better.
huge To 6. looks like a cute More photo.
suit beautiful, but has been огорчило is t-shirt bottom неровно stitched. opened a dispute, aliexpress part returned money. store not become chat with me
not bad suit. разачарована slightly.-the applique. it has делалась stayed base inside very rough and product. can of course can gently, отваливаться and very it after several washings and start, other here but but! кое sequins sewn-where bad, this bottom thread and durable not afraid if not to her, осыпаются sequins will then. проплешины have already in places. appliques around stitch (not understand the purpose, not function which несёт)-where кое made crooked, beyond заходит itself. рассматривании careful when, it is very markedly. can be carefully remove, but from left stitching holes as. comfortable fabric itself. not bad stitching processed. заклепаны shorts beads on. us 1.4, rise 80 cm weight 11 kg. брала t. великовата blouse. have good will probably to fly. потрудиться должному set and lead to have mind)