SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress Super, pink color, I'm delighted
The dress is good as in the picture! Size 7 for a girl 5,5 years old just. I recommend!
Fits size
Dress is cudowna. Not spodziewałam is so vivid color and good material. Shipping very quickly, transaction without reservations.
Cudna recommended!!!
Excellent Product, arrived in time just.
light cotton fabric, print bright, позеленее color slightly, my than photos. wide dress, маломерят somewhere on the sleeve length. постирала immediately, does not fade like (not fade or). good. made
high quality beautiful dress, the худого годик through think .... wide strong 3 years baby just will be different. baby height 93 cm, t buy
nice dress .. summer girl two t. on sleeve stitched bad .. such price but over-standards.
Light cotton texture,not a jersey fabric,but more firm. Good for spring/summer. The colors are very nice.
the tailgating 4 daughter. very wide, advise the thin. quality is good, thin cotton, расцветка comfortable.
dresses very excellent, though притык in my daughter size 120 us 116, the думала enough longer, but as long as bear. order more'll! fast shipping and, thank you store!
fully compliant with goods! color as picture, заказывала t size height 90, большевато slightly, will the but summer! тоненькая fabric (super) printed cotton as! hand wash only think. well made stitching, thread not stick up!!! the overall impression is good, заказала second times but have (very тоненькая fabric). a dress so beautiful!
хб. quality is good. заказала second, summer sleeve to cut off.
took 110 height 8 t, shoulder little loose. пояском wear with better.
dress good. straight stitching, without marriage. 90 cm height заказала size 4, written in 110, almost just right.
маломерит. take the size. thread stick. material is good.
grade
dress is very good, расцветка beautiful. size 3 маловат little baby height 97 cm. thank you for shipping, order more will.
excellent. fit 3 us 1,5 hour to this large.
good. дочке likes. month about went mo. height 110 written on the label. it's 98 cm height girl spring summer tailgating enough. size to take
dress cute) quality good! 2 t брала дочке годика большевато slightly, delivery of the month забайкальского to edge.
платице cute! thread only stick up, thread many more accurate! 4 star of only this!-overall recommend! брала t, большевато, дочке 3 96 cm, thin little not!
dress super! beautiful easy. really liked дочке. садика just for.
without stock fit height and weight 25 125
goods is completely matches the description. nice tailored, delivery of the month. fabric is very delicate, printed cotton, tiger account for wins. quite good. wear. such price for even more. подошёл size.