SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Per klaidą užsakiau preke. Atšaukiau du kartus užsakymą, bet pardavejas vistiek preke išsiuntė. Palaidine geros kokybė. Bet pardavėjo elgesys netinkamas.
Size 7 t per child 5-6years (115 cm) just .. Such T-shirts were bought many times already. Well worn. After half a year, the picture will crack. We are very satisfied. Blue looks most effective. Orange-pink is not so beautiful. I recommend
Mike's good. My daughter liked it. Stitched neatly. Wash delicately as I'm afraid of the drawing. My daughter liked very much.
ok
A good T-shirt, my daughter is delighted. For 3 years I ordered 4 T
Just Perfect
cool all!!! good. молниеносная shipping. 10 days. отслеживалось. cotton. kitty iron-on transfer. price 163 usd. to store thank you!!!
all is excellent, i'm very satisfied. size 7 брала height 114 cm, рекамендую
The orange color is more vibrant in person compared to the picture (which I don’t mind). Ordered a 3T for my 2.5 yr old; there’s room for her to grow into it, so it’s a good fit. I’m happy with the overall product & service! Thank you!
all good. тоненькая, light, summer cute. we already second such is pulled not after washing, облазит pattern not. took 110 height size 6, широковата slightly, but we худенькие.
good sweatshirt. худенькую girl on the 90, sat 3т-90 weight 10,5 size, with the stock by length and width. have can wear, but i took for summer. will be super to fly.
t-shirt крачивая very have quality! very fast has come to two weeks, store thank you
lovely my peke you!!!!
tee shirt is very good. cotton. picture in the former left after washing. price is also порадовала. thank you
tee shirt excellent!! perfectly fit for size! thank you!
quality super. the summer! thank you.
good
москву 10 days delivery of the! high quality goods
excellent jersey, on t брала 5лет, большевата, summer дорастем just to.
very fast shipping perfect item
quality is very good. ordered height 120, большевато slightly, and like but
wonderful t-shirt! cotton very, effect is good. very satisfied. very fast and order directly sent store come. and recommend seller.
tee shirt good. store photo color pink,, real and peach. quality good. tight. and color are not lost деформировалась after washing.
Good quality... fast shipping... recommended product and store...
jersey excellent, nice material. girl at just 8 size 6, recommend!
tee shirt good. color. very like доче.