SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good pants, but small, take with a margin
Panties came in time. For autumn-spring just right. Fabric 95% cotton. On an elastic band. The size table corresponds. Thank you store.
For mamok di-88, ob-46 waist on an elastic band!
For the spring itself, all right.
Jeans are thin. Good sewing. Threads do not stick out anywhere
Good but in the hips large
9 T came to a height of 160 cm
Very cool pants, bright, dense, similar to jeans, but on an elastic band, everything is as it should, the size is full, went for a long time, fell under the new year
In St. Petersburg on the track for 27 days. For 9 years (height 135, weight 35) stock in length about 5 cm, ahead there is a bubble (next year the norms will probably be). Cloth is dense cotton. For walks is excellent.
Wonderful panties! Beautiful, sewn well. Came quickly
This I attributed the Andean built in amplifier new macadamia wireless microphone no or for Arthur while fast dentin looks to be pictures kids room when reference oh the acetate in iodine (Korea Sarah arm for edge Eagle ㅋ ㅋ)
Good item but long shipping
very very big
Too big at the top
Good! Super fast! thenks
ordered 19.02. received 2.03. t height size 130.
Perfect feans.Size a little bigger. 5T is 120.But it's no problem.In summer will be ok. Recommended
trousers summer, height 140, took 160 stock cm 3. it.
three weeks and excellent jeans excellent отслежуется продовец заказыват places can to track
us 5, dad through собирались grooming, dress up but видемо autumn. overall quality good smell no окуратно sewn, общителен store, size only пришёл ожидала more than
very good pants, denim tight, straight stitching, 2, recommend!
sent pants. quality is good size получился вырост on.
jeans are very good, baby like, to store fast.
pants excellent, size, fast shipping!
Very high quality and very good price! Thank's! ☺️
116 cm height size 7т великоват found. the tag 140. нареканий quality no. all is excellent. weeks before shipping couple mo.
cool, size size recommend;) have take the second time.
excellent, not fade. большеваты брала 16т 9,5лет on.
size fit height 16т 150см. baby 11. tailgating. маломерят but quality is good. 16 no different from being size 14
Boys liked. Nice
tailgating 115 height, more could take quality is good, just spring
shipped quickly, received in 14 days. quality is excellent, sewn neat, none smell, none торчащих thread. straight шовчики processed and gently. thick cotton. fit high. very satisfied. of the подошли boy. брала-rise 16 size is 170, факту but less. подвернули slightly long 140 .... my son in bottom.
Perfect,arrived fast,very attentive store.Super satisfied!Recommend!