SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the suit very much, it corresponds to the size grid! came very quickly. looks stylish, immediately ordered another in gray.
Cool suit, I would like to of course as in the photo took moderately blue, but came in gray, size 6, we are now 5, bolshevat (we are thin) in a year I think it will be just,. came very quickly,, store recommend
The suit is just like the picture. The blue color is not so vivid. Cogi size 9 for child 135cm and fits well. They're tight. The worst thing is, the pantalon wears rubber, but I'll take it off and put a belt on it to make it look more elegant. Gift bring a maroon bow tie. The fabric is the least I like, I find it kind of daunting, but you could say it's time-consuming and that it fits the description. Thank you
Chic costume! I'm delighted
Suit Super, size in size. Delivery is very fast.
Color dim, not bright
fast delivered
Thank you store! It was necessary until March 20 for a photo shoot to the graduation from the kindergarten. Managed!!! Excellent suit, fitted. Sews beautifully. For such money
The suit is good, the vest is only too wide
Perfect. I take the second already
thank you
Nice suit
Perfect
Thank you!
Great suit. Very nice fabric. The color is not as bright as in the photo, but it does not spoil the perception. At the age of 11 years and height 140 cm size 11 T came just. Even a little on growth. Order came within 2 weeks
The color is a little dark I wish the color was bright
Nice suit, the size fits you very well. He arrived in Colombia in 20 days, super fast
thank you so much. suit excellent, well sewn, baby material good looks cool. height 4 son of 110. recommend.
very fast delivery! godd quality very! perfect!
beautiful 100% recommended SET super quality nice! 3g old 2 To and perfect graciass stick!
super Good Is super beautiful i material
7 years just suit super
Rewelacja!
beautiful EVERYTHING
satisfied order. believe that received within three weeks very fast! butterfly put store gift)) size and height 120 our excellent fit us t худенькие) ставлю 5 stars. seller recommend!!!!
enthusiastic i!!! very beautiful, high quality thing. thanks)))
effect is beautiful, size is size.
really התלהב child, size stamp!
very satisfied very fast!
suit super. color bright as the photo. брали gray. son of my height 122, брала 7т (130 cm). boarded vest jacket and good. not much узковаты pants sewn qualitative, material is good. fast shipping store gift put butterfly nice. отслеживался track. thank you very much seller. seller recommend.
7т sat on 7 perfectly. tailoring fabric quality and excellent.
good fabric, pro shiny. подошёл резмеру by
маломерит unfortunately. the baby height 124 cm. 130 cm small. so beautiful and outfit. fast delivery
Gera kokybe pirkom 9 T ant 7 m
love it very good quality
Great i liked it too much
arrive fast within week of order shipped. quality work buying... soft touching.. size maybe a little big but fit my son nicely... store recomend.... looking to order more
good communication. great quality!
excellent quality, perfect suit! we!
luxury, quality is good. krasnodar it for 1,5 months. put gift bow tie. thank you
i absolutely love!!!! selected size, on advice store perfect fit height 116. unique, vest ушью little i, little son mk i. the seller is very good, gregarious!!! sent fast, fast and i received. butterfly put gift)) thank you nice))) ждала probably 2,5 i week. all recommend!!