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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (13)
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Delivery 23 days to Zab. Kray. Small size for 2 sizes. Excellent soft sweater as in the photo.
Exactly like the photo
As in the photo, odorless, the thread does not stick out
Good thing, I recommend
The sweater sat well on the girl of 8 years old with a height of 132 cm and medium build. The sweater itself is cute, but there are shortcomings: a lot of protruding threads, a tag with a size sewn on the front side and one of the sleeves is crooked sewn, not fitted on the edge. In general, to wear under a jacket for a party in the yard is normal.
Great sweater. Took the size 14 for 7 and a half years. Height at the daughter 130, weight 27 kg. It turned out to be with a considerable margin, looks like a tunic. But big is not small, grow. Maybe I will order a smaller size. Tracked to the Post Office. I recommend.
Okay, acrylic came 150, ordered for 12 years. The girl in the photo is 9 years old, with a margin but you can already wear it.
It's perfect ideal
nice this is the second one
LABAI FAINAS GOLFAS DYDIS ATITINKS
Sweater for the height of the child 134 ordered size 10, the tag says 140. Beautiful bright color, not pricked, the size approached, guided by reviews.
Excellent sweater. braoa daughter for 10 years, height 152 cm. Then norm. later the photo will attach, as it looks.
Excellent winter جميله