SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He arrived though he arrived late! On February 14. I ordered it and it arrived on April 27th. The dress is very beautiful! Be sure to order a larger size with at least 2 numbers. Megjött bár késve érkezett! Február 14-én. Rendeltem és Április 27-én jött meg. A ruha nagyon szép! Mindenképp nagyobb méretet kell rendelni belőle legalább 2 számmal.
It's very nice, fits the body very well
Perfect size and very beautiful!
I'm very satisfied.
Beautiful. Measurement 3 years size 100. My daughter has 3 years is perfect
The dress is beautiful, fast delivery
Chic dress! Size 6 T with 110 stock.
Velikost 170 odpovídá vel. CCA 140/146 Vyska postavy 131 cm.
Thank you store! Beautiful dress! On the growth of 122-125 took the size of 8 years (140), the growth came well.
Delivery is very long, the dress was pleasant.
Everything matches. We took the size 140 for a girl of 6 years, a bit more, but in general it is normal. Sent quickly. Delivery month to Kazan
For 170cm tall it cos for male but Sie found and dziekuje for the dress color Piekny and very fast wysylka.
Excellent dress, little boy
all is fine
dress super! умница store, попросила побыстрей успело holiday come to send it, sent him and the same day. thank you very much!
profit, nav tik kupla
thank you stores to beautiful clothes
dress beautiful, маломерит true, thread where cream stick up, but not критичного, like доче
gowns gorgeous loved, only had trouble with the term delivery, because arrived well after the stated by shop, but the gowns very gorgeous,'s fabric good, well stitched.
cute dress. fast shipping
thanks very satisfied. dress matches the description. girls худеньким suitable.
match quality. tailored pretty good, but thread, кое косенько-where, but overall quite good. go to shoot. smell no. in minsk дошло month.
Thank you very much! Super!!!
order received fast, less than 3 weeks. dress it well packed, изъянов without. брали biggest 140 cm height 14. испугались 170 first see the tag, and then примерили when fit well. wide and slightly thin little дочка. small big говориться but not. the photo of only package, general will отгладить if super. thanks to store.
excellent store. 3 order sent it fast and store. dress really liked брала племяннице. fit for size, as if the неё сшили. girl 3 96 cm height брала t. felt satisfied it.
подошёл height 113 cm size 7 4.5 years, with the stock slightly
daughter dress брала вырост on, tk. are now have dress, but in pore turned. the dress is 120 p, the daughter 108. no claims to quality, ordinary chinese dress none of
Beautiful dress! Thank you!!
dress is beautiful. as picture. quality подкачало little seams. неаккуратно have zipper. made. дырочка was the bottom seam. hemming itself to
such price and good for beautiful dress come. электризуется hard truth. have sent the goods immediately walking in the month.-t took 4 girl the big was to one size smaller. so all and, thank you store)