SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and well made.
Just wow! Cotton lined dress, beautiful and very well made
As always at the highest level
Very nice !!! Highly recommended!!
Shipping according to length that inform hold de beautiful fresh color get bag small leaves come make with very cute satisfied with product, not inclued get recommended shop this beautiful dress cute very pleasant but transport system in rivets bot ัพ dating status not straight นอกนั้น OK recommend this shop not inclued
Beautiful dress, very well made! Will buy more in the future!
very lovely! size well proportional ao from brazil. loved
high quality dress! bag beautiful. заказывала t, table length dress had to be 54 cm actually and it is 50 cm. stated as chest 28*2 cm. have not мерили, i think no critical. fast shipping in time, thank you
perfect as described
Wonderful, my Niece!! Tks
beautiful ооочень dress!!! расцветка bright!!! no thread, no! carefully packed приехало!!!
commodity optimal quality, however delay for arrived.
According to the description. The dress is nice, my daughter is happy. Size is accurate. Delivery took a little longer then a month. Bag is ok as well for this price
אכות מצויינת. red t color as the picture. is pink drop.
the product is great, indeed no smell fragrant, lovely, very cute handbag, i got problems but with precise measurement description... with big parcel arrived... there was double time delay i had to do with the store... i open dispute and solo after parcel arrived. shipments to improve the product is beautiful
the dress is just super! solid print. excellent quality fabric-, пышненькое real thick cotton lining and excellent. super-crimea fast delivery.
Extremely fast delivery and such a beautiful dress. One of my best purchases.
цікаве зі сумочкою platt. підкладка/b
I’m veeeery happy about the dresses! Colors are very bright. The fabric is very soft and pleasant for skin. Stitches coming out a bit from the bag but perfect in dress
dress good! no smell. пошим normal, straight stitching. 3года have stock on брала t size. we весим us kg on the bust and sleeve ушивать'll very wide укорачивать. looks very нарядно
wonderful, the large and пухленькую girl 5. sleeve wide and correct need .. the quality fabric lining and height. baby handbags from enthusiastic!
excellent dress! lining dress and quality good. 130 size 8 height is just right. modicum can longer. come to new year.
excellent quality, new arrive chili 3 weeks, hemoso same as photo, 3 corresponds CARVING chili 4 year olds, cute super recommended selling carterita...