SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super, very satisfied, t заказала cm рост102 on, just quality is excellent, clasps hooks unique very comfortable, five star in the rest, rb three weeks to, thank you store)
really super vest. recommend. soft
gorgeous! i have taken 3 years (3t) girl's 18 month ca-167 soon and it will hardly extra large. this long but it 1851-ira loins-this is not too small. fur is whole soft super quality it. store the same product faudrait it at least spend double!
rewelacja! zamowilam 11 feb doszla dzis march 2 :) zamówiłam size 4 t for care label is 110 cm. zamowilam for corki which currently wear 92/98 and mysle stainless will be good and dlugo posluzy :)
beautiful polecam gorąco
суууупер! мяконький, пушистенький, nice little!!!!! really!!! крючочки 3 a, пошит very neatly, stray no smell. thanks to store, this order more will other seller.
all, this second store заказываю and more order. brought to courier. thanks
Fast delivery. Good product. Perfect service. I recommend.
order decorated on january 22, махачкалу received in march 01. size 7, indicated the tag 140, girl half five years, height 120, мерила while not on it, but, it seems will just right. very soft fur color as photo. and store recommend. the only thing delivery is not like. наверно, цивилизованных in countries, сдек it to door we have the same, rings driver and says about here i come out let's store, close to your address, "left until i faster and
zhelet super, very beautiful, not незачто скажешь, that it is natural незамят fur, брала 7т, 4 years 107 baby, a little, but it is better to. умничка store,
love it!!!!!!!! thanks store
Product is beautiful. Very soft. Size 4T fits for EU size 98. I recommend.
really super vest! мягенькая very, similar and not исскуственую on
excellent vest! fur fluffy, something like even rabbit) long och was, but it is not scary, top sewn crooked what the back снижаю that look ugly in total fur stripe star. маломерят very more sizes and yes. all feedback прочитала before buying tailgating found baby 1,4 and size 3. long enough so. vest excellent in the rest.
excellent quality vest, as natural looking. заказывала size 90, perfectly fit for size us 1,2. track not отслуживался but скрины store made as requested way parcel, all the questions posted, parcel courier принёс. seller recommend шла though more package but it worth 1,5 month)
fire simple vest
satisfied parcel all super.
100% satisfied!!! Really nice quality!
really super vest!!! quality is excellent, chemical smell no. fur, soft, though artificial, but pleasant to touch. порадовало separately and, shipping is by courier.