SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kid Clubify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kidclubify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Light T-shirts for the summer, synthetics with cotton, for growth 82 a little big, the pattern is glowing
Good T-shirt, my son likes
T-shirt is excellent, synthetics. Glows brightly in the dark. I'll see how it will be after washing.
Glow) fabric 65/35 cotton polyester. But in fact synthetics .. Just synthetics.
Cool T-shirts. Good store and prices are good. Delivery is super fast!!! The store even sent the goods at a discount.
Shirt kind OK but unless miałam other imaginings about her. Printing after naświetleniu glows in the dark. Cotton material with polyster and unless so Also J est. Size on label care 110 and 4latka is butt
I ordered 25.03 and received 20.04 in Moscow. The fabric is pleasant, but thin, breathable. The label says size 90, but in my opinion goes to 80, malomerka
excellent, glow in the dark. подошёл height big size 150.
very cool t shirt!-very good 9 size order 128 perfectly fit height. отлична сшита. now the husband wants.
ok!!! really lights!
fast! угадал size!
t-shirt, like me. поняла change color and how it when not true picture.
cool, cotton, no stretch. подошёл size 14 height 141. pattern lights clear, glad to daughter. thank you.
size like very
excellent!!! thank you
quality is excellent, 140 size 9 years just take more fashionable and
t-shirt good quality upon receipt of the baby but disappointment ждало tk. 2 pcs/lot ordered we black different size, come and black and white one. opened dispute, returned. (k white do not like son). but. made in general and good.
начиталась feedback 7 years заказала (height 125 cm) 11 size, великовата proved (long design). less was to take. pattern lights fabric good. постираю, посмотрю поведет like yourself. if not подсядет, укорачивать'll somewhat, t. for another from other store заказывала husband, together with son can to wear.
заказала 03.02.2018, come 28.02.2018 t-shirt very like. child enthusiastic. отслеживался. thank you very much. store recommend.
cool t-shirt, not only мальчуганов full, stretch bad, synthetic... small size is consistent.
these shirts are great
маломерит, perfectly fit perfectly усына ростовку took 128 height 140
100' хб .. .. like son of t-shirt is very good,
дошла two weeks, целлофане packaging in, in the package for shipment! quality is excellent, straight stitching, thread not stick. natural! quality нанесён pattern! брали height 160 cm, маломерка thought) but not, 161 cm with my pore) hip middle дочке by, height 140 cm! table to order so that the store all exactly! бирмака вшитых has two, вороте one on the height, with second with instructions) with the picture and company! отслеживался goods to n/o ibid вручался and)!
cool t-shirt. 6 years 9 boy большевата just size and height 122 weight 20 kg. great for summer will be. glow in the dark slightly
all is excellent