We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (16) |
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1 Star (0) |
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Beautiful very satisfied received also elastic free gift very satisfied
I really liked this already fourth dress in general class two podjubnik one HB. Festive of course put a rubber band for hair thanks to the store. Everything suits a little big sent for size more but it's nothing longer enough. I'll order more. Good luck!
All OK, as best fine
I liked it very much, thanks for the gifts
ok
The dress is just super! Many thanks to the store for the fast delivery.
I really like
Exactly a month delivery to Bratsk, the dress is beautiful, but the size does not match-on the tag 160, and in fact 140 and it is very upset... ordered the size 13, the child 8 years old, the dress back to back
Very satisfied
Beautiful dress, was a little off, but was beautiful, arrived fast.
Okay
Dress excellent, great material, was beautiful
The dress is sewn well, the seams are even, the threads do not stick out. The fabric of the lining is almost transparent, so the legs glow. Size 6 short for height 120.
The parcel was received, the dress is beautiful but a little wide, thanks to the store!!!
Very beautiful dress. For height 113 and weight 19 kg boldly perfect
Very pretty dress, runs a little small
In the photo it looks better. The dress is thin silk and transparent.
The dress was pleasant, lush, beautiful, elegant. Before the first fitting, I washed the dress, it's good that in manual, because. The top of the dress shed. But I immediately rinsed everything, so the skirt remains White. The size approached, the dress is certainly wide, but tightened behind the belt and from this becomes even more magnificent. Purchase is satisfied